1. What Information Do We Collect?
When you purchase from our online store, we collect personal information such as your name, address, email address, and contact number to process your order.
When you browse our website, we automatically receive your device’s IP address to help us learn about your browser, location, and how you interact with our site.
With your permission, we may also use your email to send updates, promotions, or product announcements.
2. Your Consent
By providing your personal information to:
- Place an order
- Confirm payment
- Arrange delivery or returns
...you consent to our collection and use of that information for those purposes only.
If we need your information for any secondary purposes, such as marketing, we will ask for your express consent or provide an option to decline.
You may withdraw your consent at any time by emailing sales@kbsportswear.co.nz with the subject line “OPT OUT”.
3. Disclosure of Personal Information
We may disclose your personal information if required to do so by law or if you breach our Terms & Conditions.
4. Hosting & Payment Security
Our website is hosted by Shopify Inc., which provides our secure online platform. Your data is stored within Shopify’s infrastructure, which is protected by robust firewalls and encryption.
If you use a direct payment gateway, your payment data is processed and encrypted by Shopify and its PCI-DSS-compliant payment processors. Transaction details are only retained for as long as necessary to complete the transaction and are deleted after.
More information on Shopify’s privacy practices is available at:
https://www.shopify.com/legal/privacy
5. Third-Party Services
Third-party service providers we use (e.g. payment gateways, shipping partners) will only collect, use, and disclose your information to perform the services we request.
However, these providers may operate in or store data in jurisdictions outside of Australia or New Zealand. For example, if you are in NZ and your payment is processed in the US, your information may be subject to US law.
Once you leave our site or are redirected to a third-party site or application, this policy no longer applies. We encourage you to read their privacy statements.
6. Security
We take appropriate security measures to protect your personal data.This includes:
- SSL encryption for data transfers
- AES-256 encryption for stored data
- PCI-DSS compliance for payment processing
Although no method of transmission over the internet is 100% secure, we follow industry best practices to safeguard your data.
7. Cookies
Our website uses cookies to enhance your experience. These may include:
- _session_id: Tracks your session data
- _shopify_visit: Used to track the number of visits
- _shopify_uniq: Counts visits per customer
- cart: Stores cart contents
- _secure_session_id, storefront_digest: Manage secure access and store sessions
You can choose to disable cookies in your browser settings, but some site features may be limited.
8. Age of Consent
By using our site, you confirm that you are at least the age of majority in your state, province, or territory. If you are underage, you must use the site under the supervision of a parent or legal guardian.
9. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page and are effective immediately upon publication.
If KBS Sportswear is acquired or merged with another business, your information may be transferred to the new owners to continue serving you.
10. Access, Updates, and Complaints
To access, update, or request deletion of your personal information, or if you have any concerns about your privacy, contact our Privacy Officer at:
Email : sales@kbsportswear.co.nz
Subject Line: Privacy Request