Faqs

• Required delivery date
• Delivery address
• Post code
• Products required (including preferred design style and colours)
• All club and sponsors logos in .eps or .ai files
• Sizes and quantities
• Numbering details (If applicable)

Once you are happy with your Artwork/Graphics you will be sent a confirmation email to print and sign off, we also accept written confirmation stating you have checked over your order details and are happy for KBS to proceed to production.

Colours displayed on graphics are an indicative only and may vary from screen to production print outs. Please check your order very carefully before approval that includes all text, spelling, colours, logos, numbers and sizes as KBS takes no responsibility for any errors once your order has been approved.

Sublimated Garments – 10PCS

Cut and Sew Garments – 30PCS

Off the shelf Apparel – 10PCS

Off the shelf hats – 10PCS

Custom Sublimated Headwear – 50PCS

Other please enquire with your KBS Sales Representative.

You can expect your order to arrive in 5-7 weeks for sublimated products and 8-10 weeks for cut and sew products.

To avoid any delay please ensure your invoice is paid in full by the due date stated on your invoice. We will always aim to deliver ahead of schedule when we can.

KBS will not be held accountable for delays in delivery schedules due to unforeseeable circumstances, inability or delay in authorities or customs holds, Quarantine and or agricultural hold, delays in international shipping and or local freight beyond our control due to extreme weather conditions.

For all custom graphics we aim to have all graphic visuals turn’t over within 3-5 working days, However depending on our current workload and complexity of the design it could take a little longer. Please contact your KBS representative to discuss your requirements

All custom cultural designs can take up to 10-12 working days

• KBS offers the services of the best graphics artists on hand, who has come on board to help bring your set designs or imagination to life.
• Our team works very close and personal with our clients to get everything just how you want it.
• We love working with our clients every step of the way making sure we meet your every need.
• We keep up to date with the current trend and the latest apparel styles.
• We prioritise and meet delivery deadlines.

You must provide all required logos in vector format such as AI, EPS or PDF. These formats are crucial as it ensures your logos print out clearly onto the garments. If you are unable to provide us with the required formats, our inhouse design team can redraw logos for a fee of $50.00 +GST per logo. It will then be provided to you in these formats for future use.

We have a wide range of colours that can match most team colours. Please be sure to provide your team's PMS colour code if you require a certain colour. If you do not provide KBS with this information, you give KBS full permission to proceed to colour match to the artwork.

Custom Names, Numbers, and logos are all included in our costs however ALL logos must be provided in High Quality Vector format PDF, EPS or AI, if they are not provided in these formats we would require a re draw. This will cost $50.00 +GST per logo.

All embroideries, appliqué, or heat seals incur an additional fee. There will be additional charges per garment if you would like to apply our silicon grip tech or add a GPS pouch to your playing apparel.

We sure can! Logo creation starts from $50.00 +GST. Contact your KBS Sales Representative for more information.

• Youth/Kids: K2 – K14
• Men’s: XS  – 10XL
• Ladies: L6 – L24

If you are not familiar with our sizes we highly recommend to use our size guides provided on our website and measure up to those, as this is the most accurate way to choosing the correct size. If you have any questions or concerns please ask your KBS Sales Representative.

We are very lucky to have created long-term partnerships with 2 factories in China and 1 Factory in Pakistan with our own set production lines, which are used for our company only. We can produce over 9,000 garments per week and between 35,000 – 40,000 garments per month. We have manufacturing capabilities well beyond our current needs which means we can guarantee our clients reliable and fast delivery. This ensures us to meet deadlines every time.

Here at KBS quality control is taken very seriously all materials are player tested and also pre checked before proceeding to production. All garments are then ran through quality checks once again post production to ensure our high standards are met.

We are very lucky to have created a great long term partnership with our manufactures not just as colleagues but we also create life long friendships with our workers based in both China and Pakistan.

Bank Transfer

Visa and Matercard

Other please enquire with your KBS Sales Representative.

By confirming your final confirmation email, you agree to the following

I declare that I have full authorisation from the owner to use, any copyrighted and/or trademarked logo and/or that artwork I have supplied and/or requested. I authorise KBS to modify, reproduce and keep this content supplied for future orders.

I agree to indemnify and hold harmless KBS, including employees, suppliers, directors and agents against all losses, actions, claims, suits, demands, liabilities, costs or expenses arising out of or related to the breach or unauthorised use of copyright or trademarks reproduced. KBS will not accept liability for any variations on original artwork after approval. All Graphics and Artwork drawn up from KBS is copyright and remains property of KBS.

We reserve the right to display our logo on all garments we produce. Positioning of our logo is always displayed on the front and/or on the back of our garments. In the past we have had requests for the branding logo to be moved to a different position or to remove it, however we cannot remove our logo or guarantee the change of position this must be discussed with your KBS Sales Representative prior to placing your order.

Minimum order quantity per product is normally 10PCS. Please talk to you KBS Sales Representative about the required quantity for your custom products.